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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Rodrigo Gallardo

Rodrigo Gallardo

September 26, 2024

5  out of  5
rating by Rodrigo Gallardo
"I have been working with Pia Castilhos, a State Farm Insurance Agent, for a while now, and I couldn’t be more satisfied with the service provided. She has consistently gone above and beyond to find the best coverage options for my home and vehicles. Whether it's answering a quick question, addressing an issue, or being available for a call, Pia is always prompt and responsive. It’s clear that she truly cares about my needs and works tirelessly to ensure I have the right protection in place. I highly recommend Pia Castilhos to anyone looking for a reliable and dedicated insurance professional."
We responded:
"Thank you so much for your kind words, Rodrigo! Pia is delighted to hear that you are satisfied with the service provided. Going above and beyond to find the best coverage options for your home and vehicles is always a priority. It's fantastic to know that Pia's promptness and responsiveness have made a positive impact on your experience."
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Jenn Saylor

September 23, 2024

5  out of  5
rating by Jenn Saylor
"ALWAYS a pleasure and hassle-free to work with Eva and Everyone at this State Farm branch!!! Simple and Customer orientated service every time!!!!"
We responded:
"Thank you so much for your kind words, Jenn! It's wonderful to hear that you find working with us a pleasure and hassle-free. We strive to provide simple and customer-oriented service every time."
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BELLAUBREYS

September 11, 2024

5  out of  5
rating by BELLAUBREYS
"If you want to feel like family, to be treated with love, kindness, consideration, mercy and grace, along with agents with excellent knowledge, that pay attention to detail, have someone go above and beyond for you through all life stages, good and bad, this is the office for you! I love everyone that I have worked with there! I would like to give a special shout out to Pia, who has been with me through thick and thin, her patience has been truly unbelievable and she always makes me feel better every time I hang up the phone. They represent true humanity and are definitely the people that stand as pillars in our community. I Truly Appreciate them !!! ❤️❤️❤️"
We responded:
"Thank you so much for your heartfelt review! It's wonderful to hear that you feel like family and appreciate the love, kindness, and consideration you receive from our team. Pia will be especially delighted to know how much her support means to you. Your words about our dedication and humanity truly warm our hearts. We are honored to be a part of your journey through all of life's stages. Your appreciation means the world to us! ❤️❤️❤️"
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Heather Wilson

August 29, 2024

5  out of  5
rating by Heather Wilson
"I worked with Mrs. Jessica. The experience was very personal and genuine. It's very reminiscent of the old times when people talked to people to get things done. This was the best experience I have had with insurance in a long time."
We responded:
"Thank you so much for sharing your experience with Jessica! It's wonderful to hear that the personal and genuine approach made such a positive impact. We're delighted that this was your most memorable insurance experience in a long time!"
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Annette Perry

August 16, 2024

5  out of  5
rating by Annette Perry
"I was shopping around for a new policy after my previous policy increased my rate by 50%, even with my no claims and no tickets. Ms. Jessica Valdez was so very helpful in listening to my concerns and preferences. She went through every detail with me and I was very pleased with the outcome and current policy I have with them. I'm sure she will be a great asset to the State Farm Family."
We responded:
"Thank you so much for sharing your experience, Annette! It's fantastic to hear that Jessica was able to address your concerns and preferences so thoroughly. We're delighted that you're pleased with your new policy and appreciate your kind words about our team. Your satisfaction is our priority, and we're here to help whenever you need us!"
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Food Truck

August 16, 2024

5  out of  5
rating by Food Truck
"excelente atencion al servicio. Equipo muy eficiente. Gracias"
We responded:
"Gracias por tus amables palabras! Nos alegra saber que nuestro equipo fue eficiente y que recibiste una excelente atención al servicio. ¡Estamos aquí para ayudarte siempre que lo necesites!"
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Amerindios From Colombia

August 15, 2024

5  out of  5
rating by Amerindios From Colombia
"Excelente servicio, siempre dispuestos a responder las preguntas de los clientes y de ofrecerles la mejor ayuda, son personas que inspiran confianza, altamente recomendados!! Excellent service, always willing to answer customer questions and offer the best help, they are people who inspire confidence, highly recommended!!"
We responded:
"Thank you so much for your kind words and recommendation! It's wonderful to hear that you feel confident and well-supported with our service. We're always here to help and answer any questions you may have!"
Profile photo of Micah Straitwell

Micah Straitwell

July 26, 2024

5  out of  5
rating by Micah Straitwell
"Reliable and efficient. Thanks again, Eva!"
We responded:
"Thank you for your 5-star review! We’re delighted to hear you had a positive experience with us. We appreciate your support and look forward to serving you again in the future. "
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Jose Bautista

July 12, 2024

5  out of  5
rating by Jose Bautista
"Siempre la atención que me hanR brindado es excelente"
We responded:
"Thank you for your kind words, Jose! We're thrilled to hear that you consistently receive excellent service from us. Your satisfaction is our top priority!"
Profile photo of Saleem Asgher ali

Saleem Asgher ali

June 29, 2024

5  out of  5
rating by Saleem Asgher ali
"Excellent, caring and experience team gives good quality service, response quickly for any query."
We responded:
"Thank you for your kind words, Saleem! We are delighted to hear that you had a positive experience with our team. Your satisfaction is our top priority, and we are always here to help with any questions you may have. We appreciate your feedback and look forward to serving you in the future."
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Derrick Davenport

May 22, 2024

5  out of  5
rating by Derrick Davenport
"I have had a policy with this State Farm branch for 5+ years, I enjoy hearing from McKinley every once and awhile. They provide a great service and always communicate with me on policy updates/company updates. Whenever I need something they are happy to help, extremely patient and consistent"
We responded:
"Thank you for being a loyal customer, Derrick! We're glad to hear that McKinley has been providing you with excellent service and keeping you informed. We appreciate your kind words and look forward to continuing to assist you with your insurance needs."
Profile photo of Carl Terry

Carl Terry

May 1, 2024

5  out of  5
rating by Carl Terry
"Pina is a superb agent. She goes above & beyond. If you are ever in need of any type of insurance she is your vo yo agent."
We responded:
"Thank you for your kind review. It is truly a pleasure to provide you with great customer service and take care of all your Insurance needs."
Profile photo of Renny Chacon Cardozo

Renny Chacon Cardozo

May 1, 2024

5  out of  5
rating by Renny Chacon Cardozo
"Gracias por el trato que me dieron"
We responded:
"Gracias por tomarse el tiempo para dejarnos una excelente reseña."
Profile photo of Tiffany Amaya

Tiffany Amaya

February 27, 2024

5  out of  5
rating by Tiffany Amaya
"The representatives were all extremely nice when I first walked in and met them. I was greeted very nicely by Rosanna and was even offered a snack and a drink! Amazing office and staff! 10/10 recommend!"
We responded:
"Thank you for sharing your positive experience with our representatives, especially Rosanna! We're thrilled to hear that you were greeted nicely and felt welcomed, even offered a snack and a drink. Providing excellent customer service is our priority, and it's great to know that our office and staff have made a positive impression on you."
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Tyler De asian

February 25, 2024

5  out of  5
rating by Tyler De asian
"eva is the best go look for her ..i love her"
We responded:
"Thank you for your kind words! We're delighted to hear that you had a great service experience with us. Providing excellent service is our top priority, and your feedback motivates us to continue delivering the best for our customers."
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David Perez

February 8, 2024

5  out of  5
rating by David Perez
"Excelente servicio muy profesional"
We responded:
"Thank you for your kind review. It is truly a pleasure to provide you with great customer service and take care of all your Insurance needs."
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Alex Salas

January 26, 2024

5  out of  5
rating by Alex Salas
"This company is great. The whole team helps very well and they are aware of what they’re helping you with. Love this"
We responded:
"Thank you for taking the time to leave a review, and we greatly appreciate your kind words and recommendation! We're thrilled to hear that you had a positive experience with us and found our team to be so amazing."
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Hudson Powell

November 29, 2023

5  out of  5
rating by Hudson Powell
"Representative Pia was knowledgeable, helpful and offered a competitive rate!"
We responded:
"Hudson, thank you for your great review of Pia. We glad to hear she was able to help you with your Personal Price Plan. Welcome to our office!"
Profile photo of Ruby Barbosa

Ruby Barbosa

November 27, 2023

5  out of  5
rating by Ruby Barbosa
"Eva and her team are so amazing! They’re kind, offered me a drink, and took the time to explain my policy to me and make my needs feel like a #1 priority. I feel that Eva and her team and State Farm have my back if I need coverage. I’d recommend everyone to come here. Amazingness!"
Profile photo of Leanne Heilig

Leanne Heilig

October 11, 2023

5  out of  5
rating by Leanne Heilig
"As a new resident of Texas I shopped around for auto insurance with similar coverage I had previously. State Farm and Eva’s office gave me the best quote and also for renters insurance too. Friendly, efficient, and knowledgeable."
We responded:
"Leanne, Welcome to Texas & our office! Thank you for the great review. Please let us know if we can be of further assistance as you adjust to your new home. "
Profile photo of Surf Broad

Surf Broad

October 3, 2023

5  out of  5
rating by Surf Broad
"I'm giving State Farm a 5-Star rating for their excellent Customer Service! They were recommended by both my Mother and Son. Pia was very helpful and a very pleasant person to talk with! I will be recommending State Farm to others also!"
We responded:
"Thank you for the 5-star review for Pia and our office. Welcome to the State Farm family!"
Profile photo of Erandy Marquez

Erandy Marquez

September 29, 2023

5  out of  5
rating by Erandy Marquez
"Pia Castilhos was so patient and helpful. I’m really thankful for her guiding me through this process. Highly recommend."
We responded:
"Erandy, thank you for the great review! I’m glad Pia was able to guide you to get the coverage you need. Welcome to our office. "
Profile photo of Luis Coppel

Luis Coppel

August 14, 2023

5  out of  5
rating by Luis Coppel
"great service, 1000% recommended"
We responded:
"Thank you for the 5 star review recommending our services to others, Luis! We strive to provide you with the insurance you need at a value you deserve and great customer care! We are honored to have earned your trust and we look forward to assisting you with any of your future insurance needs!"
Profile photo of Roy Rodriguez

Roy Rodriguez

July 14, 2023

5  out of  5
rating by Roy Rodriguez
"Ms. Martinez, My apologies for the misunderstanding with the proposed UBI Devise. After speaking to you and getting clarification on the devise savings I realized I spoke without first talking to you and your staff. Thank you for your assistance in making sure we got the best savings possible. Again my apologies. The Rodriguez Family"
We responded:
"Mr. Rodriguez, thank you for taking my call and allowing me to clear up any confusion regarding our Drive Safe & Save Discount. I noticed you secured the auto policy online and not with any agent in our office. I look forward to working with you to ensure your policy reflects the coverage you desire."
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janice drummond

July 6, 2023

5  out of  5
rating by janice drummond
"I decided to go to Eva on a whim due to the online reviews, and I did not make a mistake. She is a beautiful knowledgeable and pleasant person. I would recommend her to anyone in the Fort Lauderdale area looking for insurance. This is the person to go to as she is such a diligent and dedicated person."
We responded:
"We strive to go the extra mile to assist you with any of your insurance questions or needs, Janice! Thank you so much for the great review and for your kind words recommending our services to others! We strive to provide you with the customer care that you deserve and truly appreciate your feedback!"